Privacy Policy

1. Introduction

Opengates Link Limited ("Opengates", "we", "us", or "our"), a company duly incorporated and operating under the laws of the applicable jurisdiction, operates the Helmspot platform and website located at helmspot.com (the "Service"). This Privacy Policy explains how we collect, use, store, disclose, and safeguard your personal information when you access or use our website, platform, or any related services.

By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree to this Privacy Policy, you must not access or use the Service.

2. Definitions

• "Personal Data" means any information relating to an identified or identifiable natural person, including but not limited to name, email address, organization, job title, IP address, device identifiers, and usage data.
• "Processing" means any operation performed on Personal Data, whether or not by automated means, including collection, recording, organization, structuring, storage, adaptation, alteration, retrieval, consultation, use, disclosure, dissemination, alignment, combination, restriction, erasure, or destruction.
• "Data Subject" means the individual to whom Personal Data relates.
• "Data Controller" means Opengates Link Limited, which determines the purposes and means of Processing Personal Data.
• "Third-Party Processor" means any entity that Processes Personal Data on behalf of the Data Controller.

3. Information We Collect

3.1 Information You Provide Directly

We collect Personal Data that you voluntarily provide to us when you:

• Register for our waitlist or early-access program
• Fill out contact forms or inquiry forms
• Correspond with us via email or other channels
• Subscribe to newsletters or marketing communications
• Participate in surveys, promotions, or events

This information may include:

• Full name
• Email address
• Organization or company name
• Job title or role
• Phone number (if voluntarily provided)
• Any other information you choose to provide

3.2 Information Collected Automatically

When you access or use our Service, we may automatically collect certain information, including:

• IP address and approximate geographic location derived therefrom
• Browser type, version, and language preferences
• Operating system and device type
• Pages visited, time spent on pages, and navigation paths
• Referring URLs and exit pages
• Date and time of access
• Unique device identifiers

3.3 Cookies and Similar Technologies

We may use cookies, web beacons, pixels, and similar tracking technologies to collect information about your interactions with our Service. Cookies are small data files stored on your device. You may configure your browser to reject cookies; however, doing so may limit certain functionality of the Service. For more information, see Section 9 below.

4. Legal Basis for Processing

We process your Personal Data on one or more of the following legal grounds:

• Consent: You have given clear consent for us to process your Personal Data for a specific purpose (e.g., waitlist registration, marketing communications).
• Contractual necessity: Processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into a contract.
• Legitimate interests: Processing is necessary for our legitimate business interests, such as improving our Service, preventing fraud, and ensuring security, provided such interests are not overridden by your rights and freedoms.
• Legal obligation: Processing is necessary for compliance with a legal obligation to which we are subject.

5. How We Use Your Information

We use the Personal Data we collect for the following purposes:

• To process and manage your waitlist registration
• To communicate with you about product updates, launch announcements, and early-access opportunities
• To respond to your inquiries, requests, or feedback
• To analyze usage patterns and improve the design, functionality, and content of our Service
• To personalize your experience and deliver relevant content
• To detect, prevent, and address fraud, abuse, or security issues
• To enforce our Terms of Service and other legal agreements
• To comply with applicable laws, regulations, legal processes, or governmental requests
• To carry out any other purpose described to you at the time of collection or for which you provide consent

6. Data Sharing and Disclosure

We do not sell, trade, rent, or otherwise commercially exploit your Personal Data. We may share your Personal Data in the following circumstances:

• Service providers: We may share data with trusted third-party vendors and service providers who assist us in operating the Service (e.g., form processing, email delivery, hosting, analytics). These providers are contractually obligated to protect your data and may only process it for the specific purposes we direct.
• Legal requirements: We may disclose your data if required to do so by law, court order, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, the safety of others, investigate fraud, or respond to a government request.
• Business transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your Personal Data may be transferred as part of the transaction. We will provide notice before your data is transferred and becomes subject to a different privacy policy.
• With your consent: We may share your information for any other purpose with your explicit consent.

7. Data Retention

We retain your Personal Data only for as long as is necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, whether we can achieve those purposes through other means, and applicable legal requirements.

When your Personal Data is no longer required, we will securely delete or anonymize it. If deletion is not possible (for example, because data has been stored in backup archives), we will securely store and isolate the data from any further processing until deletion is feasible.

8. Data Security

We implement appropriate technical and organizational security measures designed to protect your Personal Data against unauthorized access, alteration, disclosure, destruction, loss, or misuse. These measures include, but are not limited to:

• Encryption of data in transit using TLS/SSL protocols
• Access controls limiting data access to authorized personnel
• Regular security assessments and vulnerability testing
• Secure data storage with reputable cloud infrastructure providers
• Employee training on data protection and security practices

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your Personal Data, we cannot guarantee its absolute security. You acknowledge and accept this inherent risk.

9. Cookies Policy

Our Service may use the following types of cookies:

• Strictly necessary cookies: Required for the operation of the Service. These cannot be disabled.
• Analytics cookies: Help us understand how visitors interact with our Service by collecting and reporting information anonymously.
• Functional cookies: Enable enhanced functionality and personalization, such as remembering your preferences.

You can manage or delete cookies through your browser settings. Please note that disabling cookies may affect the functionality of the Service. For more information about cookies, visit allaboutcookies.org.

10. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your Personal Data:

• Right of access: The right to request copies of the Personal Data we hold about you.
• Right to rectification: The right to request that we correct any inaccurate or incomplete Personal Data.
• Right to erasure: The right to request that we delete your Personal Data, subject to certain legal exceptions.
• Right to restrict processing: The right to request that we restrict the processing of your Personal Data under certain circumstances.
• Right to data portability: The right to request that we transfer your Personal Data to another organization or directly to you, where technically feasible.
• Right to object: The right to object to our processing of your Personal Data for direct marketing purposes or where processing is based on legitimate interests.
• Right to withdraw consent: Where processing is based on consent, you have the right to withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.
• Right to lodge a complaint: The right to lodge a complaint with a supervisory authority or data protection regulator in your jurisdiction.

To exercise any of these rights, please contact us at privacy@helmspot.com. We will respond to your request within 30 days or as required by applicable law.

11. International Data Transfers

Your Personal Data may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from those of your jurisdiction. When we transfer Personal Data internationally, we take appropriate safeguards to ensure that your data receives an adequate level of protection, including the use of standard contractual clauses, data processing agreements, or other legally recognized transfer mechanisms.

12. Children's Privacy

Our Service is not directed to individuals under the age of 16. We do not knowingly collect Personal Data from children under 16. If we become aware that we have collected Personal Data from a child under 16 without verification of parental consent, we will take steps to delete that information promptly. If you believe we may have collected data from a child under 16, please contact us immediately.

13. Third-Party Links

Our Service may contain links to third-party websites, services, or applications that are not operated or controlled by us. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of every third-party service you visit. We are not responsible for the content, privacy practices, or security of any third-party websites or services.

14. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of material changes by posting the updated Privacy Policy on this page with a revised "Last updated" date. For material changes, we may also provide additional notice via email or through our Service. Your continued use of the Service after the effective date of the revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this Privacy Policy periodically.

15. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the jurisdiction in which Opengates Link Limited is incorporated and operates, without regard to its conflict of law principles. Any disputes arising out of or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts in that jurisdiction.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: